FAQ

Yes, we offer international shipping to select countries. Please contact us for more details on the countries we ship to and the associated costs.

We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within 5 days for a full refund or exchange. Please contact us for detailed instructions and requirements.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Our customer support team is available to assist you. You can reach us by phone at ‪+2349021604990‬ during business hours or email us at info@karla-mattea.com.

Yes, we offer wholesale and bulk ordering options for eligible customers. Please contact us at info@karla-mattea.com for more information.

We aim to process orders quickly to ensure timely delivery. If you need to cancel or modify your order, please contact our support team as soon as possible. We’ll do our best to help.