We have a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can return it within 5 days for a full refund or exchange. Please contact us for detailed instructions and requirements.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Our customer support team is available to assist you. You can reach us by phone at +2349021604990 during our business hours, or you can email us at info@karla-mattea.com. We strive to respond to all inquiries promptly and provide the assistance you need.

Yes, we offer wholesale and bulk ordering options for eligible customers. If you are interested in placing a wholesale order, please reach out to us via info@karla-mattea.com for more information.

We aim to process orders quickly to ensure timely delivery. If you need to cancel or modify your order, please contact our customer support team as soon as possible. While we cannot guarantee changes after the order has been processed, we will do our best to accommodate your request.